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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Valencia Cook

February 24, 2026

5  out of  5
rating by Valencia Cook
"My daughter went out to Texas to visit and decided to become a Texan....this decision required her to move her insurance from NC to Texas. She reached out to Alan Tuttle's office and spoke with Billy, who listened to her need. After understanding her need, not only did he give her guidance, but he also reached out to a State Farm Office in Texas to make the initial connection for her. As he promised Kody reached out to my daughter within the hour and was able to assist as needed. As most know buying insurance in your home state is stressful enough; however, the connection that Billy made allowed the overall process a seamless process for my daughter in a new state. In this case if there was a sixth star it would have been earned. Thank you!!!!"
We responded:
"Hey Valencia, thank you so much for your review on Billy. I’m very pleased that everything went smoothly for your daughter’s transition and we are very excited for her new ventures! We strive to assure exceptional customer service for all of our customers needs. Congratulations again on the move. Again thank you for your review and loyalty."
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Lauren McDonell

February 20, 2026

5  out of  5
rating by Lauren McDonell
"Its not Jake from SF - its JO* from SF!! Worked with Jo today to switch over auto and home from my previous carrier and it was a breeze. Unlike past experiences with other agencies that are comparable to the running 'halfway there' commercial, Jo was genuinely there.I got a great rate and additional touches to make sure all areas were covered. I appreciate the personal down to earth assistance! So happy my friend recommended this agent to me and I plan to do just the same!"
We responded:
"Hey Lauren, thank you so much for the kind words and the review for Jo! He truly is an amazing part of our team and family. He has always been known for delivering amazing customer service and care. We look forward to continuing to take care of you and your family. Yes it is true, he is not Jake from State Farm but in many ways my opinion as Jo was much better. Thank you again and we look forward to welcoming you to our State Farm family."
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Whitney Horne

January 31, 2026

5  out of  5
rating by Whitney Horne
"Alan does a great job! Takes time to explain every option all details that fit you and your family best!"
We responded:
"Hey Whitney, thank you so much for the review. It was a pleasure working with you and making sure your family is protected from the unexpected. We look forward to taking care of you and your family for the many years to come. Thank you again. "
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Scott Martinez

December 5, 2025

5  out of  5
rating by Scott Martinez
"Jo Romero was amazing made everything seamless and fast wouldn’t use anyone else!"
We responded:
"Scott, thank you for your review on Jo! I’m glad you had an amazing experience and we look forward to protecting you with all your insurance needs. Thank you again!"
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dan loggins

October 13, 2025

5  out of  5
rating by dan loggins
"I’m a State Farm agent in another town, and I just want to give a shout-out to Alan & his team. Most folks don’t see the day-to-day operations and communication that happen behind the scenes between agents and associates, but that’s where Alan really shines. He’s professional, easy to work with, and always gets things done quickly and smoothly. Working with him makes everything easier, and I’d recommend him to anyone."
We responded:
"Hey Dan, thank you for the kind words. We always do our best. Also for anyone that is reading this reply. Agents for State Farm want to help their customers with all their needs. Just like my team, Dan, and his team is definitely one also known for being there to deliver Amazing customer service to his customers. They would be proudly recommend by our team. Again Dan thank you for the kind words. "
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jamilet montalvan

October 4, 2025

5  out of  5
rating by jamilet montalvan
"Great customer service and care , very helpful!"
We responded:
"Hey Jamilet, thank you for the kind words as well as the time to give us a 5-Star review. We pride ourselves on delivering Amazing customer service and taken care of all of our customers needs. We look forward to helping you in the future. "
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Travin Hazelrigg

September 15, 2025

5  out of  5
rating by Travin Hazelrigg
"Great customer service! Mr.Romero got me squared away in no time once I purchased my new vehicle I was able to get quoted and set up in minutes! Thanks to this great team of individuals for getting me taken care of!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jade Morgann

August 12, 2025

5  out of  5
rating by Jade Morgann
"Billy is an amazing, HONEST Agent. Very patient, knowledgeable and well versed not only on their competitors but the overall market (in multiple states) !!! The ultimate experience, thank you Billy !!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Allen Fields

August 7, 2025

5  out of  5
rating by Allen Fields
"Alan and Trevor always go above and beyond to service my block of business since they inherited it from my retired agent. I know my calls, though infrequent, will be answered very quickly as if they were emergencies. I was an Insurance and Financial Services professional for 30+ years before retiring (not Property & Casualty but I know the product line very well), so I can appreciate the time and effort Alan and Trevor put in to service my account. I have been a loyal State Farm customer since the 1960's, and my parents were prior to then. I'm proud to say my adult sons are also State Farm customers. I remain loyal to companies that are loyal to me."
We responded:
"Hey Allen, thank you so much for your five star review. As well as all the kind words on Trevor’s in my behalf. Also thank you for so many years as a loyal customer here at State Farm! My team and myself will continue delivering world class Customer Service to you and your family! Again, thank you so much for your kind words."
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Adam Hartle

July 31, 2025

5  out of  5
rating by Adam Hartle
"Alan quoted me new policies for my home and auto. He beat my previous company and saved me money. Alan works very hard to ensure his customers are well taken care of. As someone who works in the insurance industry, I would recommend him to anyone shopping their policy. Everything was taken care of very timely and effectively. I am very pleased to be a customer with Alan and his agency."
We responded:
"Hey Adam, thank you for your review! My State Farm Team and I are happy to be your good neighbor and look forward to helping you with all your insurance needs in the future. Again thank you for the kind words. "
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Yesica Balbuena

July 22, 2025

5  out of  5
rating by Yesica Balbuena
"Alyssa is amazing!! Very helpful and so sweet."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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American Redneck

July 22, 2025

5  out of  5
rating by American Redneck
"Alyssa did great work getting us life policies and quoting boat insurance for me well watching our son impressive worker mom and wife keep up the good work"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Adam love

July 22, 2025

5  out of  5
rating by Adam love
"Got good quote. Will be switching from Gieco to State Farm thanks to Alyssa!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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April Whitfield

July 22, 2025

5  out of  5
rating by April Whitfield
"Alyssa is awesome! Love doing business with her, always willing to answer any questions or concerns I have."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Amy Baker

July 10, 2025

5  out of  5
rating by Amy Baker
"Alyssa Treadwell-Davis is such a big help! She always answers all my questions and goes above and beyond for anything I may need!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Rogan Tyson

June 18, 2025

5  out of  5
rating by Rogan Tyson
"Billy Franklin was a great resource. Quick & knowledgeable. We handled the whole interaction in like 20 minutes."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Care Bear

June 18, 2025

5  out of  5
rating by Care Bear
"Billy Franklin is a 5-star worthy agent! Always on top of finding the best coverage for your needs and actually checks in like a responsible adult—so you don’t have to be. Friendly, reliable, and might just make insurance your favorite grown-up task. Almost."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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dylan kienzlen

June 17, 2025

5  out of  5
rating by dylan kienzlen
"Billy made getting auto insurance quick and stress free. He’s super helpful, easy to reach, and really knows his stuff. Highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Crystal Moyer

June 17, 2025

5  out of  5
rating by Crystal Moyer
"I have my auto, home, and life insurance through State Farm, and working with Billy has been a great experience. He made sure I had the right coverage for everything without overcomplicating the process. He’s knowledgeable, patient, and always quick to respond when I have questions or need to make changes. It’s a huge relief knowing I’m fully covered and have someone I trust looking out for me. Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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B

June 17, 2025

5  out of  5
rating by B
"We had a great experience with Billy F. He goes above and beyond to ensure you understand your coverage options and helps you find the perfect policies to fit your needs, without ever making you feel pressured. He's incredibly knowledgeable about all aspects of insurance - from auto and home to life. Keep up the great work guys! answers every question, no matter how big or small."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lisa Doskocil

June 17, 2025

5  out of  5
rating by Lisa Doskocil
"Enjoyed working with Billy Franklin. Saved me money and very pleasant and knowledgeable. Thank you!"
We responded:
"Hey Lisa, thank you so much for your review. Billy is an amazing part of our family here our State Farm Office and I’m glad you had a great experience with Billy. We look forward to continue delivering that great experience to you in the future. Thank you again. "
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Douglas

June 2, 2025

5  out of  5
rating by Douglas
"Thanks Alan for working late and helping me with my insurance needs.Very professional."
We responded:
"Hey Douglas, thank you so much for your review and kind words. It was an absolute pleasure having the opportunity to get to know you and take care of all of your insurance needs. I look forward to help assisting all insurance needs in the future. Thank you again for the review."
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Frank Romero

May 14, 2025

5  out of  5
rating by Frank Romero
"Exceptional customer service! Jo Romero has been great in helping me with my car insurance and rental policy. He has been super helpful in helping me set up my life insurance policy."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Norman Dawson

May 8, 2025

5  out of  5
rating by Norman Dawson
"The service is always professional and on point with what I need."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ron Hernandez

May 7, 2025

5  out of  5
rating by Ron Hernandez
"Joe was very knowledgeable and took the time to explain my options regarding life insurance."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"