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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Care Bear

June 18, 2025

5  out of  5
rating by Care Bear
"Billy Franklin is a 5-star worthy agent! Always on top of finding the best coverage for your needs and actually checks in like a responsible adult—so you don’t have to be. Friendly, reliable, and might just make insurance your favorite grown-up task. Almost."
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dylan kienzlen

June 17, 2025

5  out of  5
rating by dylan kienzlen
"Billy made getting auto insurance quick and stress free. He’s super helpful, easy to reach, and really knows his stuff. Highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Crystal Moyer

June 17, 2025

5  out of  5
rating by Crystal Moyer
"I have my auto, home, and life insurance through State Farm, and working with Billy has been a great experience. He made sure I had the right coverage for everything without overcomplicating the process. He’s knowledgeable, patient, and always quick to respond when I have questions or need to make changes. It’s a huge relief knowing I’m fully covered and have someone I trust looking out for me. Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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B

June 17, 2025

5  out of  5
rating by B
"We had a great experience with Billy F. He goes above and beyond to ensure you understand your coverage options and helps you find the perfect policies to fit your needs, without ever making you feel pressured. He's incredibly knowledgeable about all aspects of insurance - from auto and home to life. Keep up the great work guys! answers every question, no matter how big or small."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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David Loveland

June 17, 2025

5  out of  5
rating by David Loveland
"Everything about the experience was handled professionally and in a timely matter as promised. I highly recommend using them."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lisa Doskocil

June 17, 2025

5  out of  5
rating by Lisa Doskocil
"Enjoyed working with Billy Franklin. Saved me money and very pleasant and knowledgeable. Thank you!"
We responded:
"Hey Lisa, thank you so much for your review. Billy is an amazing part of our family here our State Farm Office and I’m glad you had a great experience with Billy. We look forward to continue delivering that great experience to you in the future. Thank you again. "
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Douglas

June 2, 2025

5  out of  5
rating by Douglas
"Thanks Alan for working late and helping me with my insurance needs.Very professional."
We responded:
"Hey Douglas, thank you so much for your review and kind words. It was an absolute pleasure having the opportunity to get to know you and take care of all of your insurance needs. I look forward to help assisting all insurance needs in the future. Thank you again for the review."
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Frank Romero

May 14, 2025

5  out of  5
rating by Frank Romero
"Exceptional customer service! Jo Romero has been great in helping me with my car insurance and rental policy. He has been super helpful in helping me set up my life insurance policy."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Norman Dawson

May 8, 2025

5  out of  5
rating by Norman Dawson
"The service is always professional and on point with what I need."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ron Hernandez

May 7, 2025

5  out of  5
rating by Ron Hernandez
"Joe was very knowledgeable and took the time to explain my options regarding life insurance."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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James Richardson

February 8, 2025

5  out of  5
rating by James Richardson
"Expert knowledge and A1 customer service and our guy Trevor made everything so easy, he even sent the specific ID holders I requested with a hand written note!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Michael Hernandez

December 11, 2024

5  out of  5
rating by Michael Hernandez
"Just wanted to let everyone know how easy and hassle-free it was to receive life and health policy quotes from Joe and his team over at Alan Tuttle State Farm. The prices were very competitive with others in the market but their customer service won me over. Thank you guys! Love my new policy"
We responded:
"Hey Michael, thank you for your review! Jo works very hard to make sure every customer and their family is protected from the unexpected. We look forward to continuing delivering you world class customer service! Thank you again. "
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Heather

July 29, 2024

5  out of  5
rating by Heather
"Alan goes above and beyond to get you the absolute best price. His office staff is the most professional, courteous staff who are always polite, friendly, and willing to help resolve any issues."
We responded:
"Hey Heather, thank you so much for your review! I will also share praise with the team from your review. One thing we do strive here at Alan Tuttle State Farm is to deliver world-class customer service to our customers. I want to thank you again for all your kind words and your time."
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Jeffrey Melgar

July 3, 2024

5  out of  5
rating by Jeffrey Melgar
"Jose hooked me up with a great policy and price for my car insurance. I ended up going back to get renters and short term disability insurance. Great customer service!! Ask for Jose."
We responded:
"Thank you so much for your 5 star review!"
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Desiree Pineda

June 25, 2024

5  out of  5
rating by Desiree Pineda
"I recently encountered a challenging situation with getting my car registered at the DMV after relocating from Florida to North Carolina. Fortunately, Jose (also know as Jo) at State Farm went above and beyond to assist me during this stressful time. Jose's commitment to customer service was truly exceptional. He took the time to thoroughly explain the issue so that I could fully understand the situation, he contacted my previous State Farm agent in Florida, and helped me get everything taken care of with my car, insurance and Florida DMV. Throughout the process, Jose demonstrated a high level of professionalism, attentiveness, and great customer service. He addressed all of my questions and made sure that I had a clear understanding of the things needed to do resolve the issue with Florida. Jose's dedication to helping me is exactly the outstanding customer service that State Farm is known for and shows the company's commitment to customer satisfaction. Thank you, Jose, for your outstanding support and dedication!"
We responded:
"Desiree thank you for your 5 star review and showcasing the exceptional customer service Jose gave. We look forward to serving all your insurance needs. "
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Morgan Cook

June 21, 2024

5  out of  5
rating by Morgan Cook
"I love my State Farm family, they are always trying to help find ways to help me save money. And after my recent accident, the process was smooth and easy for me. If you haven’t given Jose or Alan Tuttle a try. You need to!"
We responded:
"Hey Morgan, thank you so much for your review! We are always happy to help and thank you for highlighting Jose as he is an amazing agent and big part of my team!"
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Joshua Olds

December 16, 2023

5  out of  5
rating by Joshua Olds
"An amazing group of individuals! They were informative, friendly, and respectful!"
We responded:
"Joshua I appreciate you taking the time to submit a 5 star review. "
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Jose Romero

August 29, 2023

5  out of  5
rating by Jose Romero
"Great at letting you know the value in everything. Super friendly and awesome staff. Y tienen personas que tambien ayudarte en espanol!!"
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Andy Mcdee

August 28, 2023

5  out of  5
rating by Andy Mcdee
"Wonderful people that meet every need that you could ask for. Great customer service and friendly people in office."
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Tatum Watkins

August 28, 2023

5  out of  5
rating by Tatum Watkins
"Great customer service! Family friendly and there 24/7."
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Lourdes Cisneros

May 18, 2023

5  out of  5
rating by Lourdes Cisneros
"Muy buenos agents! Muy buen servicio al cliente."
We responded:
"Hey Lourdes, thank you so much for your review!! I know you had the opportunity to work with our office manager Areli. I’m so happy you had a great experience with her and we all look forward to helping you in the future. Thank you again. "
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Porsha B

May 13, 2023

5  out of  5
rating by Porsha B
"Alan & the team are so attentive to their customers needs! Always there when you need them! I have brought my entire family on board!"
We responded:
"Hey Porsha, thank you so much for your review! It was my pleasure working with you and your family. I look forward to hearing from you and your family in the future. Thank you again. "
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David Moorefield

April 28, 2023

5  out of  5
rating by David Moorefield
"My Muse... I was awarded the chance to sit down and go over life policies with this awe-inspiring, future face of this company Mr. Lloyd Franklin, Billy. Not only did he service every internal desire I had when walking through their doors. He, Billy Lloyd, set me forth onward to a righteous and new enlightenment in life that I feel on every inhalation of new beginning.. Bravo sir, bravo to you 👏 🙌"
We responded:
"Hey David, thank you so much for your review. Billy is an amazing part of our family here our State Farm Office and I’m glad you had a great experience. We look forward to continue delivering that great experience to you in the future. Thank you again. "
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Michelle Mabe

April 27, 2023

5  out of  5
rating by Michelle Mabe
"I had a great experience. We worked with Billy, as he came highly recommended, and he was extremely helpful to our needs. I highly recommend working with him."
We responded:
"Hey Michelle, thank you so much for your review. Billy is an amazing part of our family here our State Farm Office and I’m glad you had a great experience with him. We look forward to helping with your needs in the future. Thank you again. "
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Billy Franklin

April 27, 2023

5  out of  5
rating by Billy Franklin
"Alan saved me a ton of money! He taught me the value of my property and how to keep it safe. I am thankful to this office and so is my wallet."
We responded:
"Hey Billy, thank you so much for your review. I’m glad you had a great knowledgeable and money saving experience with me. I look forward to working with you in the future. Thank you again."